Alien Face Orange Sweatshirt

⦿ We offer 7 days return from the date of delivery. We also offer reverse pick-up services.
After 7 days of delivery the order id is not eligible for exchange in any condition.

⦿ Pick-up will be attempted twice only. If the courier company is unable to pick up the shipment. Then you will have to send the shipment back to the company address. Reverse Pick Up is subject to the availability of the service in your area pin code.

⦿ Please return your exchange product(s) in the same condition as it was shipped with original tags and packing. If the products are returned in poor condition or have clearly been worn, exchange would not be provided.

⦿ In case your pincode is non-serviceable for a reverse pick up, you’ll have courier the product(s) to the following address:

Geetanjali Services
167, Block-A, Bangur Avenue, Ground Floor,
Kolkata-700055. Ph: 9831427744.

⦿ Please ensure the items are packed securely to prevent any loss or damage during transit and the ORDER ID and REGISTERED MOBILE number is mentioned on the packaging. All items must be in unused condition with all original tags attached and packaging intact. Within 48 hours of receiving the product(s), INR 100 (in lieu of courier charges) will be refunded to your bank account in case of prepaid and and In case of Cod it will be transferred to your UPI or Bank thru Pay-out link.

⦿ PLEASE NOTE: Please make sure your courier costs do not exceed the amount stipulated above as we will reimburse only Rs.100 for the self-shipment charge. So we recommend using ‘Speed Post’ or any local courier as your courier service. Speed Post is cheapest and Government of India owned entity and has the most widely distributed postal network in India.

⦿ You can get in touch with us about any issues at our customer support WhatsApp: +91 9831527744 or you can also call us on +91 9831427744. All queries will be solved between Monday-Saturday, 11:00 am – 6:00 pm. All pending queries will be solved on priority the next day.

⦿ Know more about return/exchange policy click here.

⦿ To place Return/Exchange request, click here.

⦿ We offer 7 days return from the date of delivery. We also offer reverse pick-up services.
After 7 days of delivery the order id is not eligible for return in any condition.

⦿ An Upfront reverse shipment fee of Rs.100 per product will be applicable at the time of submitting the return request.

⦿ Shipping Charges are Non-Refundable.

⦿ Please return your product(s) in the same condition as it was shipped with original tags and packing. If the products are returned in poor condition or have clearly been worn, a refund would not be provided.

⦿ Payments made with PREPAID option will automatically transfer the refund amount to the source from where the payment has been made. Within 2-3 working days after received the product and quality check.

⦿ Payments made with COD option will receive a Pay-out link on your registered mobile number. You have to submit your bank details or UPI id on that link correctly then automatically your refund amount will be transferred to the bank details or UPI address within 2-3 days after received the product and quality check.

⦿ Cancellations will only be possible till the order has not been dispatched from our warehouse. If you request cancellation or not accept the product after dispatched and ask for refund then the reverse shipment charges of Rs.100 per product will be deducted from the order value.

⦿ You can get in touch with us about any issues at our customer support WhatsApp: +91 9831527744. You can also call us on +91 9831427744. All queries will be solved between Monday-Saturday, 11:00 am – 6:00 pm. All pending queries will be solved on priority the next day.

⦿ Know more about return/exchange policy click here.

⦿ To place Return/Exchange request, click here.